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Quality

Quality at OTTO

At OTTO, every product we build is a reflection of our purpose—to keep people connected and in command in the world’s most demanding environments. That’s why we design and manufacture to exacting standards, ensuring our controls and communication systems deliver unwavering performance when it matters most.

Quality at OTTO isn’t just a process; it’s a responsibility. Backed by decades of proven reliability, we hold ourselves to a higher standard because lives, missions and operations depend on it.

 

How We Do It

Vertically integrated U.S. manufacturing
We perform our own injection molding, stamping and CNC machining, plus cable assembly and over-molding—all on our Carpentersville, Ill., campus—ensuring tight control over materials, tolerances and traceability.

World-class, A2LA-accredited test laboratory
Our in-house lab holds ISO/IEC 17025:2017 accreditation and is approved for MIL-STD testing, UL component and CSA electrical certification. It features mechanical, electrical, environmental, acoustic, RF design capability and computer-controlled endurance systems.

Comprehensive MIL-STD and environmental testing
We simulate dust, sand, humidity, vibration, shock, altitude, salt-fog, rain, freeze/thaw, ESD, flammability, chemical exposure, solar radiation and more to validate performance under real-world extremes. (Refer to Testing Capabilities for more information.)

Non-destructive and advanced failure analysis
High-speed cameras, real-time X-ray, custom fixturing and force-displacement testing enable rapid evaluation and iterative design improvements—all without damaging the product.

Robust quality and environmental certifications
We maintain ISO 9001, AS 9100 and ISO 14001 registrations and comply with QS 9000. Our facility also operates FAA, EASA and UK CAA repair stations and holds ATEX/IECEx, UL, CSA, CE and RoHS compliance.

 


EASA Repair Station

Product Quality Information

Testing Capabilities

This is an overview of our testing capabilities and services. Please contact the OTTO Quality department for more information.

 

Environmental & Electrical (MIL)

  • Temperature cycling, humidity, thermal shock
  • Voltage drop, insulation resistance, dielectric withstanding voltage
  • Overload, short circuit and ESD protection


Mechanical Testing

  • Shock, vibration (random, sinusoidal, transit)
  • Drop, abrasion, torque, force displacement
  • Cable flex, tensile, elongation


Seal & Ingress Protection

  • Rain (driving/blowing), immersion, IP-rated solid/water testing
  • Salt fog/spray, icing/freezing


Audio & Acoustic Performance

  • Microphone/speaker analysis
  • White/pink noise, audio frequency response


Solderability & Chemical Resistance

  • Flammability, contamination, solder tests
  • Chemical exposure (MIL-Spec)

 

Non-Destructive Analysis Tools

  • High-Speed Cameras
  • Real-Time X-Ray
  • Custom Spring Rate & Force Testing

 

OTTO Engineering initiated a program to comply with the original RoHS (2002/95/EC) requirement standards effective July 1, 2006. Compliance entails identifying and eliminating hazardous substances in electrical and electronic equipment. Products that are not certified as RoHS compliant are banned from the European Union and some Asian countries. This effort required changes to certain OTTO processes and materials including, but not limited to, the elimination of lead content solder. All customer-controlled drawings are flagged prior to implementation of changes and customers are notified of the changes.

SUMMARY OF RoHS DIRECTIVE

The Restriction of Hazardous Substances in Electrical and Electronic Equipment (RoHS) directive (2011/65/EU) and delegated directive EU 2015/863.

Who does it affect?

Manufacturers, sellers, distributors and recyclers of electrical and electronic equipment containing lead, mercury, cadmium, hexavalent chromium, polybrominated biphenyls (PBB), polybrominated diphenyl ethers (PBDE), bis(2-ethylhexyl) phthalates (DEHP), butyl benzyl phthalate (BBP), dibutyl phthalate (DBP) and diisobutyl phthalate (DIBP).

Purpose

The Directive aims to protect human health and the environment by restricting the use of certain hazardous substances in equipment.

Key elements

 From July 1, 2006 new electrical and electronic equipment must not contain more than 0.1% lead, mercury, hexavalent chromium, polybrominated biphenyls (PBBs) or polybrominated diphenyl ethers (PBDEs) and not more than 0.01% cadmium. These must be replaced by other substances.

 Equipment that uses electricity or electromagnetic fields to fulfill an aspect of it purpose is within scope of RoHS.

 On July 22, 2019 delegated directive EU 2015/863 included the following phthalates to have a 0.1% limit: bis(2-ethylhexyl) phthalates (DEHP), butyl benzyl phthalate (BBP), dibutyl phthalate (DBP) and diisobutyl phthalate (DIBP).

 Certain applications are exempt from the directive’s requirements including R&D, military and space equipment.